Privacy Policy

DLR Metalworks Ltd. is strongly committed to protecting your privacy and complying with your choices. Both personal and non-personal information collected is safeguarded according to the highest privacy and data protection standards adopted worldwide. DLR Metalworks Ltd. has put in place a robust and effective data protection program which complies with existing law.

This privacy policy addresses the following questions:

How DLR Metalworks Ltd. collects personal information about you.
The types of personal information DLR Metalworks Ltd. collects about you.
How DLR Metalworks Ltd. uses your personal information.
How DLR Metalworks Ltd. secures your personal information.
How you can manage your personal information collected by DLR Metalworks Ltd..

DLR Metalworks Ltd.s’ COMMITMENT

DLR Metalworks Ltd. adheres to worldwide standards and practices for customer privacy and data protection. DLR Metalworks Ltd. employs the following principles:

DLR Metalworks Ltd. will only collect your personal information with your consent.
DLR Metalworks Ltd. will not sell or give away your name, email address, phone number, or any other personal information about you to anyone outside of DLR Metalworks Ltd. or its subsidiary companies, unless required to by law.
DLR Metalworks Ltd. employs strong security measures to protect your information from unauthorized use.
DLR Metalworks Ltd. gives you the possibility to control the information that you shared with us (opt-out).

1. NOTICE & CONSENT

DLR Metalworks Ltd. will clearly inform you when information that personally identifies you (“personal information”) is asked for and you will have the choice to provide it or not. DLR Metalworks Ltd. may ask you for information that personally identifies you, or allows us to contact you, for a variety of purposes pertaining to providing services to you. Generally, personal information about you is requested when you interact with DLR Metalworks Ltd.s’ website in the following manners:

When you complete an inquiry form.
When you sign up to receive email subscriptions or notifications from DLR Metalworks Ltd..
When you request to download information such as brochures, whitepapers and other information DLR Metalworks Ltd. may publish from time to time.

If you choose not to provide personal information, you can still use https://dlrmetalworks.ca/, but you will not be able to access or request information or services which require your personal information.

When you provide your personal information, you consent that it can be used for purposes listed in the “Usage” section of this policy, and that DLR Metalworks Ltd. is an authorized holder of such information.

If you decide to provide your personal information to DLR Metalworks Ltd., you will be able to select the kinds of services you wish to receive from us by subscribing to specific services, for example electronic newsletters, product or service updates, information on upcoming events, and other services which DLR Metalworks Ltd. may offer from time to time. You can discontinue receiving information from DLR Metalworks Ltd. at any time by clicking on “unsubscribe” located at the bottom of all electronic correspondence from DLR Metalworks Ltd..

DLR Metalworks Ltd. does not knowingly collect or use personal data from children under 13 years of age. If DLR Metalworks Ltd. learns that personal data from a child under 13 years of age has been collected, the personal data will be deleted as soon as possible. If a child under 13 years of age has provided us with personal data their parent or guardian may contact us.

2. THE TYPES OF PERSONAL INFORMATION DLR Metalworks Ltd. COLLECTS ABOUT YOU

The personal information DLR Metalworks Ltd. may request from you when using https://dlrmetalworks.ca/ is very limited, and may include:

First and Last Name.
Email Address.
Telephone number.
Location.

3. USAGE

DLR Metalworks Ltd. may use your personal Information for four primary purposes:

To improve and optimize the performance of the DLR Metalworks Ltd. website.
To enable you to download specific content from DLR Metalworks Ltd. or its subsidiaries.
To provide you with notification services you have chosen to subscribe to.
To facilitate contact with key members of DLR Metalworks Ltd.s’ management team or its subsidiaries.

4. ACCESS TO YOUR INFORMATION

You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information, email contact email for inquires and request that DLR Metalworks Ltd. send you this information.

5. SECURITY OF INFORMATION

DLR Metalworks Ltd. is strongly committed to protecting your information and ensuring that your choices are honoured. DLR Metalworks Ltd. has taken strong security measures to protect your data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. All sensitive data is stored behind firewalls on secure servers with restricted employee access.

6. RETENTION OF INFORMATION

DLR Metalworks Ltd. retains information as long as it is necessary to provide the services requested by you, subject to any legal obligations to further retain such information. Information associated with your account will generally be kept until it is no longer necessary to provide the services or until you ask us to delete it or your account is deleted whichever comes first. Additionally, DLR Metalworks Ltd. may retain information from deleted accounts to comply with the law, prevent fraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, and take other actions permitted by law. The information DLR Metalworks Ltd. retains will be handled in accordance with this Privacy Policy.

7. WHAT DLR Metalworks Ltd. DOES WITH THE INFORMATION YOU SHARE

Your information is never shared outside of DLR Metalworks Ltd. without your permission. Inside the company, data is stored behind firewalls on secure servers with restricted user access.

DLR Metalworks Ltd. will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on DLR Metalworks Ltd. or the site; (b) protect and defend the rights or property of DLR Metalworks Ltd. and its subsidiaries, and, (c) act in urgent circumstances to protect the personal safety of users of DLR Metalworks Ltd., its websites, or the public.

8. HOW TO OPT-OUT

DLR Metalworks Ltd. provides users with the opportunity to opt-out of receiving from us updates on our products, newsletters and other communications. You can opt-out by clicking on the unsubscribe link provided in emails or by contacting us at the address at the bottom of this page.

9. DOES DLR Metalworks Ltd.s’ PRIVACY POLICY APPLY TO LINKED WEBSITES?

DLR Metalworks Ltd.s’ Privacy Policy applies to information collected on the website https://dlrmetalworks.ca/ or via Facebook contact form. DLR Metalworks Ltd.s’ website may contain links to web sites of third parties. DLR Metalworks Ltd. is not responsible for the actions of these third parties, including their privacy practices and any content posted on their web sites. DLR Metalworks Ltd. encourages you to review their privacy policies to learn more about what, why and how they collect and use personal information. DLR Metalworks Ltd. adheres to industry recognized standards to secure any personal information in DLR Metalworks Ltd.s’ possession, and to secure it from unauthorized access and tampering.

DLR Metalworks Ltd. uses third-party website analytic services to understand how DLR Metalworks Ltd.s’ website is used in order to better optimize the user experience. These third-party website analytics companies employ cookies to measure and track usage behavior on DLR Metalworks Ltd.s’ website. To do so, these companies may use anonymous information about your visits to DLR Metalworks Ltd.s’ website and other websites but will not collect any information which can personally identify you or can be linked to you.

10. USE OF COOKIES

Cookies are small pieces of data which are created by website servers and are either temporarily or permanently stored on your computer. These cookies allow the issuer to identify your computer and browsing activities when you are visiting a website.

DLR Metalworks Ltd. does not create or issue cookies on https://dlrmetalworks.ca/, however you may be subject to cookies issued by the following third parties when visiting DLR Metalworks Ltd.s’ website, in particular:

FACEBOOK

DLR Metalworks Ltd. uses a Facebook pixel to serve with your advertisements that may be relevant to you and your interests. The information may also be used for frequency capping purposes (i.e., to ensure we do not display the same advertisement to you repeatedly) and to help us regulate the advertisements you receive and measure their effectiveness.

GOOGLE

DLR Metalworks Ltd. uses Google’s website analytics service to understand how visitors engage with DLR Metalworks Ltd.s’ website soDLR Metalworks Ltd. can optimize it for better user experiences. There is no personal information associated with the site visitor cookie.

11. CHANGES TO THIS POLICY

DLR Metalworks Ltd. reserves the right to change this Privacy Policy as it deems fit for its’ business and website operations. If DLR Metalworks Ltd. makes changes to our Privacy Policy, DLR Metalworks Ltd. will post these changes here so that you are always aware of what information DLR Metalworks Ltd. collects, how DLR Metalworks Ltd. uses it and under what circumstances, if any, DLR Metalworks Ltd. discloses it. If at any point DLR Metalworks Ltd. decides to use your information in a manner different from that stated at the time it was collected, DLR Metalworks Ltd. will notify you by email.

12. ENFORCEMENT OF POLICY

If for some reason you believe DLR Metalworks Ltd. has not adhered to these principles, please notify us and DLR Metalworks Ltd. will do its best to promptly make corrections.

13. QUESTIONS OR COMMENTS

If you have questions or comments about this privacy policy, please email DLR Metalworks Ltd. at dlrmworks@gmail.com.

For more information about how to contact DLR Metalworks Ltd. please visit the contact page of DLR Metalworks Ltd.s’ website.

Effective date: December, 2024.

Steven Wilk

Dustin was great to work with. He was very responsive to my emails and calls. He worked with me to create exactly what I wanted. I was very happy with the results and I would highly recommend him for metal fabrication projects.

Fargo

Excellent service and quality. Very professional to deal with.

Mike Richter

I’ve got nothing but great things to say about Dustin. He’s my go to guy when I need something fabricated. One project I had, I told Dustin what I wanted, and he was able to draw it out, cut it out and welded it up for me. It was a perfect fit the first time. My recent project was some crash bars for a Harley Road Glide. I showed him what I wanted, he worked his magic and made it happen. His welds are a thing of beauty! He’s got great turnaround times, super easy to deal with and reasonably priced. I’ll continue going to DLR for everything.

Jay Z

Had my coastal offroad bumper welded by Dustin and he went above and beyond. Kept in touch with me through the whole project and updated me with pics. Really impressed by the work he did and would not hesitate to work with him on future projects.

Taylor Amirault

DLR Metalworks... leaders in quality and customer satisfaction. Dustin took on a project for me that many other shops had turned down or couldn't get to for months. Giving Dustin no more than a few photos that I pulled off of google and a brief description of my vision, he got straight to work on designing my side by side rack, and, within a month and a half, it was completed and ready for pick up. He was great at keeping me updated throughout the process with emails and photos. The attention to detail, quality, and personability that you get with DLR is unmatched.... I will definitely be working with DLR on future projects.

Marianne Peacock

I first called Dustin because of the google reviews…looking for a custom built roof rack frame to mount my newly purchased awning. The problem was I had already installed a fan on my van, so I needed someone I could trust to not only build me a stable roof rack but would not bleed me dry, while coming up with a design. Not only did Dustin quote me a fair price, he also mounted my new purchased awning. I was so happy with his work and our open dialogue regarding the design of the roof rack, I decided to ask him to do another job for me. Dustin then designed and built me a bench/ bed for my very small space. The first project was a little too tall and I was unable to sit and have a beer ( hey that’s important) so he worked & redesigned it once again and I couldn’t be happier. My former bed took up way too much room, I was unable to access my sink or pots & pans when the bed was sitting up as a chair. Now with Dustin’s perseverance, I am able to fully use my great little “RV”.
I would not recommend anyone else to do your project. He is amazing and I would drive 5 hrs to have him do a job for me with out hesitation!

Leanne Traverse

Amazing service, awesome product!!
This is a review for a fantastic local Edmonton custom metal works company, DLR Metalworks. I came to Dustin with an idea for a Christmas gift for my husband as he has been been wanting an indoor wood rack for our cabin. Dustin was extremely responsive with an idea and a quote and was working on the project within a day. He asked a ton of questions and was extremely knowledgeable! He worked within my budget and came up with exactly what I had envisioned for the wood rack. The product itself is perfect for what we needed in that space and my husband was very happy on Christmas morning! This was my second time working with DLR Metalworks and I will definitely be reaching out to Dustin again for projects for our cabin!

Barbara Rahal

Before meeting Dustin I had been searching for a while for someone to help me bring to life very specifics pieces that I could create on. Nobody wanted to take on the job and I turned to friends, asking if anyone knew of anybody that was an honest and great welder. I am so happy a mutual friend introduced us, now Dustin is my to go guy for all my crazy ideas.

He is fantastic to work with and has great turn around time. We have a couple of projects planned and I love that he doesn't mind a good challenge!
I definitely recommend Dustin!!

David S

If you know the pain of trying to find a good custom metalworker, you will know what I'm talking about. But Dustin at DLR took us under our wing when we needed a single stair riser created and did a fantastic job. No levelling required on these 2" maple treads. Looks amazing and we get a ton of great comments on it. Thanks so much Dustin,

Chase Denslow

Dustin does great work, and it shows in every project iv brought to him. He is happy to work outside the box to create products that aren't available anywhere else. The latest project was an off road bumper on my volvo service truck that takes some serious abuse working in the mines!

Jeff Yu

I wanted to leave my experience working with Dustin. I found DLR Metalworks while searching for after market Offroad products. It was a nice surprise to find a local fabricator that offers this service. As with most things in life, budget is a big consideration for high cost items. From my initial email, down to the delivery of my project, Dustin has been outstanding. Finalizing the project scope, planning and designing was clearly communicated throughout. Dustin offered some very insightful options and worked to complete my job, ahead of time and on budget. Due to scheduling constraints, Dustin even went as far as coming to test fit the product on my vehicle. I can honestly say I have not seen this level of service anywhere. I’m very glad to help Dustin grow his business and look forward to working with DLR again in the near future.

Zack Brown

Overall had a great experience with Dustin. He goes the extra mile to ensure you get the best product possible. Will definitely be going back for more truck off road accessories in the future!

Pam Griffin

If you're looking for a local metal fab business that cares about the quality of their end product and offers fantastic service, Dustin is your guy! He has made us an amazing one-of-a-kind firepit that we used all summer long, a rocket stove for cooking on our winter adventures, and has helped us out with very niche projects for work that would have normally cost way more money, taken more time, and had to have been done outside of the province. He will go the extra mile to make sure everything is done right and that you're happy with what you are getting!

Chris Griffin

I recently had the pleasure of working with this metal fabrication company for a project and I must say, they exceeded all of my expectations. From start to finish, Dustin was professional, knowledgeable, and incredibly efficient. The quality of their work was outstanding and they delivered the project ahead of schedule. I was particularly impressed by their attention to detail and their commitment to making sure I was satisfied with the end result. I would not hesitate to recommend this company to anyone in need of metal fabrication services. They are truly a 5 star operation in every way!

Ryan Gagan

Thank you DLR Metalworks for my custom fireplace hearth. Now we have the perfect place to store our firewood. Quality work for a great price!

Sean Easton

My son ordered a bumper kit for his Toyota 4Runner which came in more than a dozen pieces and required the entire bumper to be welded together and assembled on the vehicle. We took it out to Dustin and he had it completed for us in a couple days. The hours quoted for the job were bang on and the quality of weld and finish was amazing!! He gave us great advice on our next steps to finishing with sandblasting and paint. Dustin provided outstanding service and quality, I would recommend DLR Metalworks to anyone requiring metal fabrication!!

Jason Luo

Dustin is extremely accommodating and knowledgeable. He sent regular status updates, and was able to work with all of my stupid little changes and additions I requested along the way.

I simply cannot say enough positive things about DLR Metalworks! If you're looking for quality custom design and fabrication (that's a fair price), then I highly recommend DLR Metalworks!

Thanks again Dustin!

Ben S

Attention to detail, great communication, outstanding quality. Dustin fabricated metal brackets for my motorcycle and they ended up being exactly what I needed. He was friendly, knowledgeable, patient, meticulous and the end result was a great set of saddlebag mounts and one happy customer (with more to follow, I'm sure!). My go-to for metal fabrication projects going forward.

bob ma

Dustin isn't your average offroad/custom fabricator. He turns sheets of steel and tubing into a functional piece of art. I approached him for my rock sliders and rear bumper for my fj cruiser and he has fabricated tbem not only to my desired spec and requirements for protection but also exceeded my expectation with additional attention to design and cohesion with the vehicles aesthetics and unique nature.

Dustin is an honest businessman and a well skilled fabricator, I highly recommend him for any of your off road, overland fabrication needs.

Mattsquatch

I came to Dustin for a fire pit. He had a couple designs already and showed me this collapsible option that was robust and fit for a back yard fire pit. I worked with him to ensure I was following the St. Albert fire pit guidelines and he came through no problem. The pit also came with a custom cover suitable for cooking on. This baby EMITS heat. Perfect for summer nights and even winter fires. Really happy with this simple yet effective design. Thanks Dustin!

Adam Gamble

DLR Metalworks has completed several projects for me over the past two years, and I have been completely blown away by his attention to detail and dedication to his craft. Aluminum and steel projects have both come back extremely effective, yet simple, and nothing is ever bulky or overweight. An aluminum trailer that had some cracked welds was quickly repaired to higher standards than the original work, and has been holding up strong for years of repeated abuse by me in my off-road travels.
From helping strengthen my Skidoo Skandic Frame, to building a new base for an ice fishing auger rack for the same Skidoo or my ATV and plenty of other challenges I have presented, he is prompt with his work and delivers results that are functional, durable, and attractive.

If I had left a review for each project DLR Metalworks has done for me, they would have all received 5 Stars, and glowing reviews. You won't be disappointed with whatever project you bring forward to Dustin and DLR Metalworks!

Daniel Duke

I have been trying to find someone on and off for 7 years to come and make a gate out of the metal fence in our backyard onto the park area behind us. Other companies would not return calls or give estimates and not get back to me. Finally I got in touch with Dustin from DLR and within a couple weeks I had my gate. Welded, hinged, with a lock. Couldn’t be more impressed with his professionalism and his ability to figure out exactly what I wanted. Thanks a bunch Dustin!

Sandra Briggs

A huge thank you to Dustin for designing and crafting this beautiful wall art for our family. Dustin is extremely talented and his work is true perfection. I would highly recommend Dustin to anyone looking for a work of art for your home!

Anthony Simon

Have been really happy with Dustins work. If you’re looking for something custom fabricated that will last a lifetime highly recommend DLR metalworks. Dustins attention to detail and finished build quality is amazing.

Daryll Baltazar

Referred to me by a good friend. I Contacted DLR Metalworks for a customized L bracket for our camper-van’s shelf / sofa bed extension. The bracket was well designed & exactly what I’ve envisioned.

Austin Guzzo

Attention to detail and great work, happy with my decision entrusting DLR. Thank you!